RETURN & EXCHANGE POLICY

We believe in 100% customer satisfaction. AJ BROTHERS we have a team of hardworking professionals working every day to make your experience special. Buying any products can be really tough sometimes, as you may not find your ideal one in one-go. But we accept return with following condition only;

• Return or exchange requests have to be made within 7 days of the parcel being received.
• When requesting a product return or exchange, a 360-degree opening video of the shipment must be submitted.
• No exchange or return will be accepted without a360-degree opening video.
• Exchanges are only accepted for product faults, sizing concerns, or instances when the incorrect product was shipped by us.
• No returns or exchanges will be accepted non-other the mentioned above.
• To facilitate a return or exchange, customers must arrange a courier or reverse pick-up to us the defective or wrong product back.
• We do not offer free pickups for returns; instead, it is entirely dependent on mutual agreement.
• We would make a pickup request within seven working days if we agreed to accept the return.
• The exchange procedure will commence as soon as the defective or wrong products received to us or in our warehouse.

• Are there any product-specific return policies?

• We have 7 days Replacement and exchange policy

• We have 7 days return policy

• Replacement and Exchange Product will be Delivered within 7 days.

• Once refund is processed it will be credited in bank account within 5-7 working days